Pavol Gejdoš, Ľubica Simanová
Faculty of Wood Sciences and Technology, Technical University in Zvolen, Zvolen, Slovakia
DOI: https://doi.org/10.31410/eraz.2018.282
4th International Conference – ERAZ 2018 – KNOWLEDGE BASED SUSTAINABLE ECONOMIC DEVELOPMENT, Sofia- Bulgaria, June 7, 2018, CONFERENCE PROCEEDINGS published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia; Faculty of Business Studies, Mediterranean University – Podgorica, Montenegro; University of National and World Economy – Sofia, Bulgaria; Faculty of Commercial and Business Studies – Celje, Slovenia; Faculty of Applied Management, Economics and Finance – Belgrade, Serbia, ISBN 978-86-80194-12-7
Abstract
The article deals about the analysis of methods for increasing the quality and performance of processes in enterprises in several sectors of the Slovak economy. It presents the results of the research carried out in 2017 on the sample of more than 500 different enterprises of the Slovak economy. Performed analysis provides a realistic picture of the possibilities of using various methods and tools in business practice. The application and implementation of the investigated methods brings positive results in achieving continuous improvement of the quality of products and services as well as improving the performance of business processes.
Key words
Quality, performance, process, methods, chang
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