Katarina Radlovački, Željko Ondrik, Nemanja Stojković
​Faculty of Applied Management, Economics and Finance, Belgrade, Serbia
DOI: https://doi.org/10.31410/eraz.2018.895

4th International Conference – ERAZ 2018 – KNOWLEDGE BASED SUSTAINABLE ECONOMIC DEVELOPMENT, Sofia- Bulgaria, June 7, 2018, CONFERENCE PROCEEDINGS published by: Association of Economists and Managers of the Balkans, Belgrade, Serbia;  Faculty of Business Studies, Mediterranean University – Podgorica, Montenegro; University of National and World Economy – Sofia, Bulgaria; Faculty of Commercial and Business Studies – Celje, Slovenia; Faculty of Applied Management, Economics and Finance – Belgrade, Serbia, ISBN 978-86-80194-12-7


The paper discusses the importance of environmental management in order to formulate an effective marketing strategy. It starts from the fact that no company can completely influence external environmental factors and have to adapt them to successfully satisfy all the needs of their customers. External factors that are important for marketing managers when making any decision can be systematically distributed to social, demographic, economic, technological, political, legal and competing factors.

Key words

environmental management, external factors, marketing manager, consumers