Leonilde Reis – CICE/ESCE/IPS, Campus do IPS, Estefanilha Setúbal, Portugal

Clara Silveira – UDI/ESTG/IPG, Avenida Dr. Francisco Sá Carneiro, nº 50, Gab. 21, Portugal

Renato Duarte – Rua Saraiva de Carvalho, 149 – 4º Dto, Lisbon, Portugal

DOI: https://doi.org/10.31410/ERAZ.2020.271

6th International Conference – ERAZ 2020 – KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT,  Online/virtual, May 21, 2020, CONFERENCE PROCEEDINGS

Published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

Conference partners: Faculty of Economics and Business, Mediterranean University, Montenegro; University of National and World Economy – Sofia, Bulgaria; Faculty of Commercial and Business Studies – Celje, Slovenia; Faculty of Applied Management, Economics and Finance – Belgrade, Serbia

ISSN 2683-5568, ISBN 978-86-80194-33-2, DOI: https://doi.org/10.31410/ERAZ.2020



Today almost all organizations, according with their business specificities, support their
business activity within the Information Systems. In this sense, the most common business processes of
organizations are supported by generic software products, also called Enterprise Resource Planning.
In this paper are referred a set of good practices for the implementation/configuration of generic software
products, in international projects. The methodology adopted focuses on the literature review in
the thematic of Sustainability factors in International Project Teams, as well as on the presentation of
good practices based on the lessons learnt from proven methodology. The contributions of this work
focus on considerations in the area of project implementation procedures, and requirements of the
business processes, the system configuration, as well as training. The paper’s conclusions emphasize
the importance of applying good support management in international project teams, including concerns
of sustainable development objectives in the economic, technical, social, human/individual and
environmental aspects.

Key words

Sustainability, ERP, Implementation, Configuration, Requirements, Knowledge transference,
International project.


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