Enterprise’s Trust in Stakeholders: For a New Culture of Sustainability. Investigation on Companies Listed on the Italian Stock Exchange


Katia Giusepponi – University of Macerata, Department of Education, Cultural Heritage and Tourism, P.le Bertelli, c.da Vallebona, 62100 Macerata, Italy


7th International Scientific ERAZ Conference – ERAZ 2021 – Conference Proceedings: KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT,  Online/virtual, May 27, 2021

ERAZ Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

ERAZ conference partners: Faculty of Economics and Business, Mediterranean University, Montenegro; University of National and World Economy – Sofia, Bulgaria; Faculty of Commercial and Business Studies – Celje, Slovenia; AMBIS University, Prague – Czech Republic; Faculty of Applied Management, Economics and Finance – Belgrade, Serbia

ERAZ Conference 2021 Conference Proceedings: ISBN 978-86-80194-46-2, ISSN 2683-5568, DOI: https://doi.org/10.31410/ERAZ.2021

Collaborative enterprise;
ESG value;
Engagement methods

DOI: https://doi.org/10.31410/ERAZ.2021.153

Abstract: The premise of this study is that the essence and concreteness of stakeholder engagement, within sustainability practices, derive from the trust attributed by the company to the value of stakeholder contribution in terms of ideas, points of view and evaluation. The significance of stakehold­er engagement processes and results expressed by the company is there­fore a signal of this trust, indicator which can be identified and appraised by studying the corporate sustainability reporting systems. The work high­lights the findings of an investigation carried out in this field, with the focus on the sustainability reports of large Italian listed companies. Alongside relevant positive examples, some areas of resistance to fully inclusive ap­proaches emerge. Elements of reflection arise from this, in the perspective of the evolution of the corporate culture in terms of integrated sustainability, and quality of business decisions.

ERAZ Conference

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

ERAZ Conference Open Access


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