Smart City and the Quality of Public Administration Services in the Slovak Republic

Vojtech Kollár – Bratislava University of Economics and Management, Furdekova 16, 851 04 Bratislava, Slovak Republic

Silvia Matúšová – Bratislava University of Economics and Management, Furdekova 16, 851 04 Bratislava, Slovak Republic

Abstract: The concept of smart cities is an opportunity to solve real problems of public administration. In Slovakia, there is a growing interest in the implementation of modern technological solutions within local governments related to public services. Some municipalities show interest in supporting critical areas such as education, mobility, environment, healthcare, security, sustainable development, as well as the engagement of citizens. The paper ́s aim is to analyse and identify the current state of development of smart cities in Slovakia, especially the city of Bratislava and to propose improvements in the quality of service provision for residents and visitors. The specific focus will be put on the analysis and eval- uation of the mid-term strategy until 2030 according to the IMD index of smart cities, digitalization of public services, indicators of the digital competitiveness of Slovakia and Bratislava and the budget expenditures for 2024 priority areas.

10th International Scientific Conference ERAZ 2024 – Conference Proceedings: KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT,  hybrid – online, virtually and in person, Lisbon, Portugal, June 6, 2024

ERAZ Conference Proceedings published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

ERAZ conference partners: Faculty of Logistics, University of Maribor, Maribor (Slovenia); University of National and World Economy – UNWE, Sofia (Bulgaria); Center for Political Research and Documentation (KEPET), Research Laboratory of the Department of Political Science of University of Crete (Greece); Institute of Public Finance – Zagreb (Croatia); Faculty of Tourism and Hospitality Ohrid, University of St. Kliment Ohridski from Bitola (North Macedonia)

ERAZ Conference 2024 Conference Proceedings: ISBN 978-86-80194-86-8, ISSN 2683-5568,

DOI: https://doi.org/10.31410/ERAZ.2024

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

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