THE POSTAL SECTOR AT A TIME OF CRISIS CAUSED BY THE COVID-19 PANDEMIC

 Mária Rostášová – University of Zilina, Univerzitna 8215/1, 010 26 Zilina, Slovakia

Martin Kincl – University of Zilina, Univerzitna 8215/1, 010 26 Zilina, Slovakia

DOI: https://doi.org/10.31410/ERAZ.2020.67

6th International Conference – ERAZ 2020 – KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT,  Online/virtual, May 21, 2020, CONFERENCE PROCEEDINGS

Published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

Conference partners: Faculty of Economics and Business, Mediterranean University, Montenegro; University of National and World Economy – Sofia, Bulgaria; Faculty of Commercial and Business Studies – Celje, Slovenia; Faculty of Applied Management, Economics and Finance – Belgrade, Serbia

ISSN 2683-5568, ISBN 978-86-80194-33-2, DOI: https://doi.org/10.31410/ERAZ.2020

Abstract

The post office has already had to deal with crisis situations caused by „force majeure”.
Today, it is a Covid-19 pandemic, and in the past, there have been large-scale floods,                                                                                          tsunami disasters, earthquakes and so on. It is in these critical situations that postal companies are very necessary
for society. National postal operators are usually the only providers of the so-called universal service,
without being able to refuse to provide any service falling within the scope of universal service. The aim
of the paper is to analyse the recorded practices of selected postal operators and national regulatory
authorities, which they adopted and implemented during the pandemic. The paper will use the method
of excerpting and method of analysis (in obtaining and evaluating information about the current state
of the problem) and methods of induction and deduction. The reader will get a picture of how postal
companies have behaved in this critical situation. The added value of the paper is the definition of areas
that need to be theoretically and practically professionally researched soon.

Key words

Postal sector, Pandemic, Postal services, Crisis situation.

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