Understanding the Quality and Performance of Work from the Perspective of Sustainable Work

Lorena Bittencourt Bastos – University of Aveiro, Santiago Campus, 3810-193, GOVCOPP & DEGEIT, Aveiro, Portugal

Marlene Amorim – University of Aveiro, Santiago Campus, 3810-193, GOVCOPP & DEGEIT, Aveiro, Portugal

Mário Rodrigues – University of Aveiro, Santiago Campus, 3810-193, IEETA & ESTGA, Aveiro, Portugal

Abstract: Many work contexts are now characterized by the adoption of dig­ital technologies. As digital contexts become ubiquitous in both work and personal contexts the characteristics of workspaces change. This drives the call for understanding how they affect the quality of work and the well-be­ing of individuals. This study examines the factors that determine the qual­ity and sustainability of the workforce, channeling studies involving remote working. The paper is based on a systematic review of the literature address­ing work quality and sustainability in remote working contexts. The study builds on recent research work conducted by Eurofound, the European Foun­dation for the Improvement of Living and Working Conditions, subscribing to the dimensions proposed to frame the work on sustainability and to catego­rize the findings from the literature. The paper aims to identify variables that affect the satisfaction, well-being and productivity of remote workers. The study builds on the Scopus database, for critical and exploratory analysis of the concepts addressed in the term “sustainable work”, searching in abstract or title, between 2018 and 2023, leading to the identification of 243 publica­tions. The study allows for the advancement of our perception regarding the impact and relevance of the theme addressed in the work, and that can be used as a basis for the continuation of the study, in the development of sus­tainable management strategies focused on facing the challenges of imple­mentation of effective remote work systems.

9th International Scientific ERAZ Conference – ERAZ 2023 – Selected Papers: KNOWLEDGE BASED SUSTAINABLE DEVELOPMENT, hybrid – online, virtually and in person, Prague, Czech Republic, June 1, 2023

ERAZ Selected Papers published by: Association of Economists and Managers of the Balkans – Belgrade, Serbia

ERAZ conference partners: Faculty of Logistics, University of Maribor, Maribor (Slovenia); University of National and World Economy – UNWE, Sofia (Bulgaria); Center for Political Research and Documentation (KEPET), Research Laboratory of the Department of Political Science of University of Crete (Greece); Institute of Public Finance – Zagreb (Croatia); Faculty of Tourism and Hospitality Ohrid, University of St. Kliment Ohridski from Bitola (North Macedonia)

ERAZ Conference 2023 Selected Papers: ISBN 978-86-80194-73-8, ISSN 2683-5568, DOI: https://doi.org/10.31410/ERAZ.S.P.2023

Creative Commons Non Commercial CC BY-NC: This article is distributed under the terms of the Creative Commons Attribution-Non-Commercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission. 

Suggested citation

Bittencourt Bastos, L., Amorim, M., & Rodrigues, M. (2023). Understanding the Quality and Performance of Work from the Perspective of Sustainable Work. In V. Bevanda (Ed.), ERAZ Conference – Knowlegde Based Sustainable Development: Vol 9. Selected Papers (pp. 115-123). Association of Economists and Managers of the Balkans. https://doi.org/10.31410/ERAZ.S.P.2023.115

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